Data rectification and complaints

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Users must be able to submit requests to rectify their data and complaints they have. This process should be as automatic and easy as possible. That’s why we have a few request forms that you can place throughout your pages to help users make those requests.

You can use the PHP functions gdpr_request_form('rectify') or gdpr_request_form('complaint') or the shortcodes [gdpr_request_form type="rectify"] or [gdpr_request_form type="complaint"] to display the forms.

After the user submits the form they will receive a confirmation email. On confirmation, we will add the request on the respective table in GDPR -> Requests.

From there the data controller should do their best to fulfill the request and after it is taken care of, click the button called “Mark Resolved”.